At Kelly Shopping, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied, we offer the following refund policy:

1. Eligibility for Refunds

Refunds are available under these conditions:

• Items must be returned within 30 days of delivery.

• The product must be unused, in its original condition, and include all original packaging and tags.

• A valid proof of purchase, such as a receipt or order confirmation, is required.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards.

• Items marked as "final sale."

• Products that have been used, damaged, or altered after delivery.

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service team:

   • Phone: +1 (849) 860-1690

   • Email: Kellyshopping96@gmail.com

2. Provide your order details and reason for the return.

3. Ship the item back to the address provided by our customer service team. Return shipping costs are the responsibility of the customer.

4. Refund Timeline

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days, and the amount will be credited to your original method of payment.

5. Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original product and place a new order.

6. Contact Us

If you have questions or need assistance with your refund, please reach out:

• Phone: +1 (849) 860-1690

• Email: Kellyshopping96@gmail.com

Thank you for shopping with Kelly Shopping. We appreciate your business and are committed to providing excellent customer service.